Free Checklist

The AI MVP launch checklist

The 40-point list we run before every client launch. Most AI products that fail post-launch fail on something in here.

Product & scope

  • The core workflow is validated with at least 5 real target users, not just friends
  • The MVP scope fits on one page — everything else is explicitly deferred
  • There is one primary success metric the launch will be judged on
  • The 'AI-optional' test is done: you know exactly what the AI adds over a non-AI version
  • Manual fallback exists for every AI-powered step

Quality & evaluation

  • A golden evaluation set exists — at minimum 50 real (not synthetic) examples
  • The quality bar is written down with concrete examples of good and bad outputs
  • Evals run automatically on every prompt or model change
  • Current eval scores are known and above the launch threshold
  • Hallucination / faithfulness rate is measured, not assumed
  • Edge cases are tested: empty input, huge input, wrong language, adversarial prompts
  • A human has reviewed at least 100 real outputs end-to-end

Cost & performance

  • Cost per user action is calculated at current model pricing
  • Cost at 10x and 100x current usage is projected — and survivable
  • Caching is in place for repeated or similar requests
  • Cheaper model routing is configured for low-stakes steps
  • P95 latency is measured and acceptable for the user's context
  • Rate limits and spending caps are set on every model API account
  • Streaming is enabled anywhere users wait more than 2 seconds

Failure handling

  • Model API outages degrade gracefully — users see a useful message, not a spinner
  • A fallback model or provider is configured and actually tested
  • Timeouts and retries have sane limits (no infinite retry loops burning budget)
  • Low-confidence outputs are flagged or routed to human review
  • Users can report a bad output in one click, and reports go somewhere you read

Security & data

  • API keys live in a secrets manager, not in code or client bundles
  • User data sent to model providers is inventoried and documented
  • Data retention settings on model providers are configured (training opt-outs, retention windows)
  • Prompt injection is tested against your system prompts and tools
  • PII is stripped or masked before it reaches third-party APIs where required
  • Terms of service and privacy policy reflect what the AI actually does with data

Observability

  • Every model call is logged: input, output, latency, cost, model version
  • A dashboard shows daily volume, cost, error rate, and eval score trends
  • Alerts fire on cost spikes, error spikes, and eval regressions
  • You can trace any user-reported bad output back to its full context in one lookup

Go-live

  • Prompts, model versions, and eval sets are version-controlled like code
  • A rollback path exists for every prompt and model change
  • Launch traffic is gated: soft launch to a subset before full exposure
  • Support macros exist for the three most likely AI-related complaints
  • The first-week review is scheduled: eval scores, costs, and user feedback in one meeting
  • Someone owns the AI quality metric — by name, not by committee

Tip: print this page (Ctrl/Cmd+P) for a physical checklist.

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